Meet the Staff
Reasons Eating Disorder Center places high importance on utilizing highly skilled and trained eating disorder treatment professionals in our programs. We believe in a multi-disciplinary approach to treatment which includes doctors, nurses, dietitians, therapists, mental health workers, diet aides, and somatic and experiential therapies.
Nikki Rollo
Ph.D., LMFT, CEDS-S
National Director
Nikki Rollo
Nikki has a Ph.D. in Depth Psychology, with an emphasis in psychotherapy and is a licensed marriage and family therapist in both California and New York State. She is also a Certified Eating Disorder Specialist-Supervisor. She has worked in various aspects of eating disorder treatment over the past ten years, utilizing her experience as a clinician and passion for the idea that relationships are healing to inform her efforts in program development, training staff, admissions, business development and clinical outreach aspects of her work. Integral to her clinical philosophy is her personal practice of yoga and meditation including completing a Yoga teacher training with an emphasis on trauma-sensitive mind-body movement. She is the founding chair of the International Association of Eating Disorder Professionals, San Diego Chapter, and has served on several chapters over the past eight years. She currently serves in the role of National Director of Program Development where she is responsible for developing the Reasons philosophy and ensuring consistency across all programs through oversight of clinical and operations, as well as development and expansion efforts.
Lisa Arroyas
RD, CEDRD-S
Director of Clinical and Nutrition Services
Lisa Arroyas
Lisa is a registered dietitian practicing in many areas of dietetics including eating disorders, chemical dependency, diabetes, and PCOS. She graduated from California State University, Long Beach, and has extensive experience working with adolescents and adults of all genders with disordered eating. She also has a background as a personal trainer, which allows her to use an approach that meets the unique needs of individuals struggling with poor body image and disordered eating. Lisa’s focus is on nutrition therapy using a non-diet approach, providing nutrition counseling and exercise education. She specializes in working with Athletes and Compulsive Exercisers, Binge Eating Disorder, and Body Dysmorphic Disorder (BDD). Lisa has been working with adolescents and adults with eating disorders for over 10 years in both inpatient and outpatient settings. She is the co-founder of the Reasons Residential Program and served as the Director of Nutrition for a multi-site substance abuse and dual-diagnosis program. She is extremely passionate and dedicated to helping individuals struggling with food and body issues.
Claire St. John
MPH, RD, CEDRD-S
Director of Operations and Research
Claire St. John
Claire St John, MPH, RD, CEDRD-S, brings compassion and understanding to her nutritional counseling practice. Claire has worked with men, women and children suffering from eating disorders at all levels of care, leading guided meals, restaurant and snack outings, nutrition groups and multi-family nutrition groups. With a dynamic understanding of eating disorders and how they impact individuals and families, Claire is passionate about repairing broken relationships with food.
Claire holds a Master’s of Public Health Nutrition from Loma Linda University, and after completing her rotations at Eisenhower Medical Center, passed the exam to become a Registered Dietitian. Working with eating disordered clients from the outset, she has developed a method of practice that includes exposure and response therapy, motivational interviewing and compassionate understanding paired with firm encouragement.
Helping people reconnect with food and normalize their eating patterns is the most rewarding part of working with eating disordered patients for Claire. Encouraging people to be able to make peace with food, enjoy meals with loved ones and move through the world without fear is why Claire chose the field of eating disorders.
Claire enjoys reading, writing, hiking, and cooking, and spent seven years as a newspaper reporter, covering the school beat and the City Hall beat. She enjoys learning about her clients’ passions — what they’re reading, what they’re studying in school and what their hobbies are, taking a whole-person approach to treatment.
Wakelin McNeel
MD
Medical Director
Wakelin McNeel
Dr. McNeel received his BS in Chemistry from Central Michigan University, his MS in Neuroscience from the University of Michigan, Ann Arbor, and his MD from the University of Michigan Medical School. He completed his Residency and Child Psychiatry Fellowship from the Los Angeles County/University of Southern California Medical Center. He is board certified in Child and Adolescent Psychiatry and has over 10 years of experience working with patients with eating disorders.
Dr. McNeel is an active research physician and is the principal investigator in numerous Phase I-IV Clinical Trials. He is currently the Medical Director of BHC Alhambra Hospital, and has been the Chief of Staff and the Medical Director of the Eating Disorder Programs for over 10 years. Dr. McNeel practices on the principle that respect of the patient’s individual beliefs on medications is of utmost importance and does not impose medications, rather makes recommendations which support the therapeutic process of recovery.
Anna Governale
LMFT
Director of Residential Services and Director of Training
Anna Governale
Anna Governale completed her undergraduate degrees in psychology and religious studies at the University of California, Santa Barbara in 2002. She subsequently began working in the mental health field as a mental health worker at a residential treatment center for eating disorders for 5 years, while acquiring her master’s degree in clinical psychology. Anna completed her master’s program at Antioch University, Los Angeles. After graduating, Anna began working at a community services agency, serving underprivileged communities in the inner cities of Los Angeles, providing in home services to children, adolescents and families. After gaining experience working with this diverse population for 3 1/2 years, Ms. Governale realized that working with eating disorders was her true calling and something she was genuinely passionate about. Anna began working for Reasons in May of 2011 as a program therapist, and has also served as the program manager for the inpatient, partial and intensive outpatient programs at BHC Alhambra. She is currently the program manager for Hancock Park Residential Program and the Reasons Director of training. She is DBT trained, and pulls from a variety of therapeutic orientations in her work with clients to assist them in their journey to wholeness and healing.
Dr. Leonard P. Jones
MD
Psychiatrist for the Arcadia Residential Program
Dr. Leonard P. Jones
A California native, Dr. Leonard Jones has been practicing psychiatry since 1987. He completed his residency at USC, and over the last 30 years has worked in private practice as well as in various inpatient and outpatient settings. Dr. Jones is now the inpatient chief of staff for both BHC Alhambra Hospital in Rosemead and Canyon Ridge Hospital in Chino CA. Dr. Jones is married with two children, and in his spare time he enjoys playing tennis.
Jillian Szafranski
RYT
Trauma Informed Yoga Therapist
Jillian Szafranski
Jillian Szafranski began her work in the healing arts as a dancer, competitive gymnast and actor. Her training is rooted in Alexander and Linklater Techniques, which she learned while attending Emerson College in Boston. Drawing enormous inspiration from the ever-developing field of neuroscience, Jillian uses her knowledge of anatomy and somatic integration (a therapeutic technique that combines the mental, emotional, and spiritual to the physical body) to craft a proprietary hands-on approach to yoga that is informed by her own experiences with physical trauma and illness. With primary emphases alignment, mindfulness, and intuitive sound and movement. She uses grounding techniques to train her students how to self-regulate and navigate through potential triggers that may otherwise lead to flashbacks or unhealthy cycles of behavior, all of this with careful consideration to not re-traumatize the patient. Over time she teaches her students not to avoid physicality, but to combat old fight-or-flight responses by engaging the initial response and creating new muscle memory in the brain and body grounded in safety and strength.
Jillian co-created yoga programs for Reasons Eating Disorder Residential Center and BHC Alhambra Hospital in 2009, where she works with adolescents and adults. She also founded the office yoga programs for NPR (National Public Radio) in Culver City and MTA (Metro Transportation Authority) in Downtown Los Angeles. Her strong belief that Wellness programs should not discriminate against those who have varying degrees of physical abilities, inspired her to develop an all inclusive wellness program for JLL. Jillian works privately as a yoga therapist and bodyworker (via zoom). She is Yoga Alliance certified.
Christina Perez
Ph.D.
Director of Admissions and Case Management
Christina Perez
Christina brings her experience of depth psychological training and providing case management services to patients and families at our various levels of care. What stands out about Christina is her passion for advocacy and service to patients, families, and surrounding healthcare professionals. She draws her inspiration and reflection from music, nature and the creativity of daily life. We are certain when you meet her and have the opportunity to work together through the admissions and case management process for your patients you will be inspired by her commitment to going above and beyond for patients and families.
Ashley Bullock
Assistant Director of Admissions
Ashley Bullock
Currently based in Los Angeles, Ca, Ashley’s multidisciplinary background in the fields of music, fashion, and psychology have allowed her to identify with clientele from a wide spectrum of backgrounds and service needs. Ashley’s natural gift for educating, uplifting, and inspiring people through her own personal narratives about identity has served to create a wake of diverse experiences that are effective and unique in approach. Her approach to social connectivity focuses primarily on creating, with intention, an understanding of humanity one experience at a time. Combining both creativity and social consciousness, she exhibits an awareness rarely seen in fast paced, detail oriented environments, all while passionately serving those who “fall between the margins”. Ashley believes in making constructive use of our personal freedom to express what is contained in our hearts, and she offers a genuine, patient and nurturing method for facilitating conversations, fostering open/safe spaces for healthy discussions and critical dialogue. Ashley is constantly learning new things about herself to better connect and be of service to the community she loves.
Ashley is an AMFT who received her MA at Antioch University. She is a record collector, a mother, and hosts a monthly day party called Soul Therapy. She is currently the Assistant Director of Admissions for Reasons Eating Disorder Center in Los Angeles, California.
Lara Lettsome
MA
Admissions and Referral Specialist
Lara Lettsome
Lara is a master’s level clinician who began working in behavioral health in 2013. She beginning her first counseling internship with Geriatric clients in an outpatient individual and group setting. Since then she has worked in a variety of sectors, including: Veterans with PTSD, Children, Troubled Teens, Special Needs, Vocational Rehabilitation, Transitional Independent Living, Addictions and Family Therapy.
Her love for helping people started when she was 13, when she began to volunteer with kids who had special needs. Lara obtained her bachelors from Grambling State University, all the while volunteering over 700 hours per year to different causes. Lara earned her Master’s in Clinical Mental Health with emphasis in Counseling and Guidance at a CACREP Accredited program from Louisiana Tech University. Lara would best describe herself as an advocate because she wishes to give a voice to those who feel silenced. In her spare time, she takes dance classes, hikes and writes poetry.
Megan Riley
LMFT
Admissions and Referral Specialist
Megan Riley
Megan is a licensed Marriage and Family Therapist and Admissions Specialist at Reasons at Fremont Hospital. Megan has worked in the treatment of eating disorders since she began her initial post-graduate internship in 2008. Since that first training position, she has worked in small private clinics and large HMO provider settings and hospitals, in all levels of eating disorder care.
Megan is a member of the Association of Professionals Treating Eating Disoders (APTED) and California Association of Marriage and Family Therapists (CAMFT). She is trained in both Cognitive Behavioral Therapy and Dialectical Behavioral Therapy, and she strives to utilize her knowledge and experience to be a resource to families through the admissions process.
Golshid Fadakar
LMFT, LPCC
Alumni Support Group Facilitator
Golshid Fadakar
Goldie Fadakar has a passion for education, mental health, and research. She received her undergraduate degrees in Psychology and Human Services from California State University, Fullerton. She proceeded to work with adolescents at a local high school preparing them for the college admission process, while also working on her research interests on adolescent development. Goldie continued her education by working on her Master’s Degree in Counseling with an Emphasis in both Marriage and Family Therapy and School Counseling from California State University, Northridge. While working on her graduate degree, Goldie transitioned to working in Student and Academic Affairs at the University of Southern California School of Social Work for 4 years.
She simultaneously worked as a school counseling intern for the Los Angeles Unified School District (LAUSD) and a Charter School in Los Angeles area. Throughout her decade as a clinician, Goldie has gained extensive experience in K-12 schools, the non-profit sector, and the Department of Mental Health funded substance abuse residential treatment program for adolescents. She has been trained in DBT, Aggression Replacement Training, Seeking Safety, and Strengthening Families Program. Goldie has also been trained in working with Commercially Sexually Exploited Children (CSEC) and holds a Pupil Personnel Services Credential (PPSC) in School Counseling. Goldie started working at Reasons over 4 years ago as a program therapist at BHC Alhambra Hospital. Over the years, Goldie has served as the Program Manager and Program Director of the Inpatient Hospitalization Program, Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP) programs. She is currently the Program Manager for the Pasadena Residential Program.
Jessica Gillespie
MA, LMFT
Senior Clinical Supervisor
Jessica Gillespie
Jessica Gillespie received her Master’s Degree in Clinical Psychology with an Emphasis in Marriage and Family Therapy from Pepperdine University and her Bachelor’s Degree in Clinical Psychology from California State University, Long Beach. She graduated with honors and is a member of Psi Chi, the Psychology Honor Society. Jessica started her internship with the Pepperdine Community Clinic where she was trained in Narrative Therapy. She continued her work at Orange County Rescue Mission/Village of Hope providing counseling services to homeless individuals, couples and families, and leading support groups for women with Methamphetamine addiction. Jessica joined the Reasons team in 2013 where she has worked as a Program Therapist, Program Manager and Director of Residential Services. Currently, Jessica is a Senior Clinical Supervisor for the Residential program. Her clinical style is a collaborative, strengths-based approach, pulling from attachment theory, humanistic psychology, and a postmodern framework, highlighting the clients’ inherent resilience and fortitude.
Norman Kim
Ph.D.
Consulting Speaker
Norman Kim
Norman completed his B.A. at Yale University where he studied music and psychology, and was the recipient of a Mellon Fellowship for Research in Psychiatry. He completed his Ph.D. in Clinical Psychology at UCLA, where he was the recipient of an individual National Research Service Award from the National Institutes of Health to study the neurobiologic underpinnings of emotion recognition and understanding in Autism. Most recently, he has been involved in a multi-site, longitudinal study of children and adolescents at risk for developing bipolar disorder.
In conjunction with his research, Norman has developed an expertise in treating and teaching about psychiatrically complex populations, multi-modal treatment, and diagnostic assessment. While rooted firmly in empirically supported approaches, he has incorporated practices emphasizing somatosensory integration and that draw from eastern and traditional medicine with our current knowledge of the neurobiologic and cognitive processes underlying anxiety, mood, trauma and eating disorders. He has endeavored to develop a clinical approach that focuses on the exploration of meaning as a path to healing and that honors an individuals’ own narrative and journey.
Norman is a frequent, national speaker and educator, and is a passionate advocate for eating disorder awareness and translating research into clinical practice. He is the co-chair of the People of Color Subcommittee of the African American Eating Disorder Professionals of IAEDP, the co-chair of the Transcultural SIG of the Academy for Eating Disorders, a founding member of the Behavioral Health Task Force of the Gay and Lesbian Medical Association, on the Board of Directors of the Eating Disorders Coalition, the Eating Disorder Advisory Council for the Joint Commission, and the Clinical Advisory Boards for the Multi-Service Eating Disorder Association (MEDA), Recovery Warriors, Spectrum CBT, and Tikvah V’Chizuk.
Michelle Jimenez
LMFT
Program Manager, Reasons Inpatient
Michelle Jimenez
Michelle is a licensed Marriage and Family therapist and has a wealth of experience in the mental health field and has worked with well-recognized organizations such as Orange County Probation Department as a mentor/counselor for incarcerated youth; and Long Beach Community Hospital where she worked conducting assessments for psychiatric patients. She went on to work for F.A.C.E.S., Inc., a nonprofit organization that works in conjunction with the Orange County Court Systems as a clinical therapist. There, she provided wraparound services to families in the community who were in crisis and court-ordered treatment. She held many court-mandated groups such as anger management, grief and loss, parenting, divorce mediation, family reunification, and individual, family, and couple’s therapy. Michelle was then promoted to Program Director in 2013 “Keeping Kids Safe” program where she oversaw eight practicum students and was the court liaison.
Her once dream has turned into a fruitful career as Michelle has held a series of progressively responsible positions at BHC Alhambra Hospital, Michelle has held positions ranging from inpatient clinical case coordinator for adults and youth, and clinical case coordinator supervisor for inpatient youth services. Additionally, Michelle is BHC Alhambra Hospital’s patient advocate grievance coordinator, Education Co-Chair for New Hire employee training, and certified as Service Excellence trainer. Michelle transitioned into the inpatient Reasons Eating Disorder Center, where she manages a team of clinicians providing eating disorder treatment interventions that focus on individualized medical, psychological, and nutritional needs.
Michelle has many years of experience in leadership and administration in both clinical and nonclinical settings such as acute care stabilization and crisis management. In addition, Michelle uses a variety of therapeutic orientations while assisting patients to renew hope. Her newly found passion with eating disorders is now guiding her to pursue certification as an eating disorder specialist as she continues to provide compassionate care.
Hadis G. Schertzer
RDN
Manager of Inpatient Dietary Services
Hadis G. Schertzer
Hadis G. Schertzer is a Registered Dietitian that honors biological and cultural diversity when treating those dealing with disordered eating/eating disorders. Hadis supports individuals in their recovery journey on a path towards self-compassion following a non-diet, HAES approach. Hadis uses Acceptance Commitment Therapy and Exposure Response Prevention Therapy modalities when working with clients.
Hadis has been working as a nutrition professional for over 10 years and has worked with Reasons for the past 3 years on the Inpatient unit, virtual PHP/IOP and is currently the Manager of Inpatient Dietary Services.
Shannon Braasch
MA
Alumni Program Manager and Clinical Outreach Specialist
Shannon Braasch
Shannon Braasch leads the development and coordination efforts for Reasons’ Alumni Program. She also engages with professionals nationwide to connect them with resources and treatment options for their clients. She brings 15 years of combined experience in healthcare and eating disorders and has a Master’s degree in counseling. Shannon has coordinated Alumni Service programs for treatment centers and has built a professional network of colleagues across the country. She feels that her values align with Reasons person-centered approach, which are a guide as she is actively living her passion to build authentic and meaningful relationships, provide education, and develop resources to support lasting recovery. Some of Shannon’s favorite ways to practice self-care include; spending time with friends and family, singing karaoke, floating on the lake in a kayak, and volunteering.
We Hold Hope for Your Recovery
Eating disorder recovery is not always easy, but it is possible. Let us support you in discovering not only the reasons for your eating disorder but the reasons for your recovery. To schedule a no-cost clinical consultation or for more information, please call 844-573-2766 or use our online contact form. In case of a medical emergency or crisis, please call 911 or seek the nearest emergency room.
Eating Disorder Recovery is Possible
We understand that there are reasons for your eating disorder. We’re here to stand with you during this difficult time. Let’s work together to discover the reasons for your recovery.
